Notice - Prevention of the dissemination of the new coronavirus (COVID-19).
In view of the epidemiological evolution of the new coronavirus (COVID-19), in a widespread manner throughout the World and where Portugal is no exception, Fluidotronica decided to put in place a contingency, mitigation and prevention plan for its dissemination, in order to protect all its customers, suppliers and employees.
--- UPDATE 04/29/2020 ---
Dear partners,
These days we live a reality that is new for all of us, which presents challenges that we are all learning to overcome. This circumstance leads to the need, in a very short time, to take measures to better adapt to this same reality.
In this sense, Fluidotronica announces that, the areas of the company that were in teleworking since March 16, will return to the facilities on May 4 for “normal” operation, as much as possible, and with all the standards of safety and hygiene rules applicable at this stage.
Thus, the opening hours will be as follows:
Business Unit Special Solutions, Standard Solutions and Hands on: 07:00 - 15:15
Represented Business Unit, MTC (mold and injection testing) and administrative services: 08:00 - 16:15
The Logistics area will be guaranteed throughout the opening hours.
Customers and suppliers visiting the Fluidotronica facilities must wear masks and ensure compliance with the 2-meter social distance rules. In the event that this distance is not possible, the use of a visor is mandatory.
In addition to the possibility of scheduling meetings via videoconference (WhatsApp, Microsoft Teams, etc.), commercial visits will be available from May 4, as long as the minimum security rules are observed, namely the mask and social distance.
We are here to help you through this difficult time. Count on us and take care of yourself!
--- UPDATE 3/16/2020 ---
Dear Partner,
Following the latest news regarding the increasing proliferation of COVID-19, we added some questions today to the contingency plan already mentioned, with immediate effect on all Fluidotronica's activity.
A part of the team is telecommuting until further notice to the contrary. We are certain that the web tools of collaborative work, allow us to ensure an excellent response to the needs of our customers and partners, in a fully functional and efficient way.
The working hours of those who are at the company's facilities, as well as the reception for suppliers / transporters will be, provisionally and until further indication, from 07:00 to 15:15 without interruption for lunch.
All visits and access to our company are restricted, thus requiring prior authorization by the Administration. For loading and unloading, drivers only leave the car's cabin if they are properly equipped (gloves and mask).
We are faced with a virus of rapid contact and very effective against the human organism. All care is few. We are confident that this is the best way to guarantee our availability and reinforce the strength of our relationship, with a focus on everyone's health.
From all Fluidotronica
--- 12/03/2020 ---
Dear Customer and / or Supplier,
In view of the epidemiological evolution of the new coronavirus (COVID-19), in a widespread manner throughout the world and where Portugal is no exception, Fluidotronica decided to put in place a contingency, mitigation and prevention plan for its dissemination, in order to protect all its customers, suppliers and employees.
Therefore, with effective implementation on March 12, 2020 and until the positive evolution of the current scenario or express contrary indication, the following operational measures will come into effect temporarily:
A) Access by all customers and suppliers is subject to Fluidotronica's facilities, namely for holding meetings, visits, monitoring projects or others.
B) All trips by our commercial teams are postponed. We will privilege the alternatives that technology offers us so that we can continue to provide them with all our support (videoconferences, mobile devices, email, telephone contact, etc.)
C) All interventions on the premises of national and international customers are temporarily suspended.
D) Our MTC testing center will remain active, within certain limitations to be established on a case-by-case basis. Please contact us for more details
E) All other means of regular contact with Fluidotronica, namely email and telephone lines, remain in normal operation.
F) Receipts and / or shipments of materials, until otherwise indicated, maintain their normal processing / functioning, being conditioned only to factors external to Fluidotronica, namely those resulting from the eventual closure of borders or measures limiting the transit of goods.
Any exception to the measures described above, must be duly agreed and authorized by Fluidotronica management.
Convinced that these measures will allow us not only to mitigate the risk of spreading the new coronavirus and preserve the well-being of all, but also to maintain our normal activity, we thank you for your understanding and full collaboration.
Carefully,
Fluidotronica Management